Effective Date: 10 May 2025
Welcome to Al Muwaz Translation & Notary Services in Dubai . We value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data in accordance with UAE laws and international privacy standards.
1. Information We Collect
We collect the following types of information when you interact with our website or use our services:
- Personal Identification Information: Name, email address, phone number.
- Service-Specific Information: Details related to your inquiry or specific legal translation requirements, such as language pair, document type, and content specifics.
- Usage Data: Information about how you use our website, including IP addresses, browser types, access times, and referring websites.
2. How We Use Your Information
The data we collect is utilized to enhance our legal translation services and provide you with a better user experience:
- Respond to Inquiries: We use your contact details to answer questions, provide quotes, or clarify service offerings.
- Service Fulfillment: Information like document type or language pair helps us tailor our services to your specific needs.
- Communication: We may send emails or SMS updates regarding service progress, promotions, or other relevant information.
- Website Improvement: We analyze usage data to enhance website content, usability, and security.
- Marketing and Promotions: With your consent, we may use your data to share new services, special offers, or updates.
3. Data Security Measures
We are committed to safeguarding your personal information from unauthorized access or disclosure. Our security protocols include:
- Encryption: Data transmitted between your browser and our website is encrypted.
- Access Controls: Only authorized personnel have access to sensitive data.
- Regular Audits: Periodic reviews to ensure data security protocols are up to date.
4. Third-Party Sharing
Your information is not sold, traded, or otherwise transferred to outside parties without your consent. We may share data with trusted partners who help in operating our business or servicing you, provided they agree to keep this information confidential. This may include:
- Payment Processors: For secure transactions.
- Legal Authorities: If required to comply with the law or protect our rights.
- Service Partners:For purposes directly related to your translation needs.
5. Use of Cookies
Our website uses cookies to improve user experience. Cookies are small data files stored on your browser that help us remember preferences and understand how visitors use our site. You can choose to disable cookies, but this may affect certain functionalities.
6. Your Consent
By using our website and services, you consent to the collection, use, and sharing of your information as described in this Privacy Policy.
7. Your Rights
You have the right to access, update, or delete your personal information at any time. If you wish to exercise these rights, please contact us at translator@almuwaz.ae.
8. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or for other operational, legal, or regulatory reasons. All changes will be effective immediately upon posting.